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Frequently Asked Questions
What payment methods do you accept?
We accept all major debit & credit cards, Apple pay, and google pay for the following products: Bronze package, Gold Package, Unreal Package.
All other products we only accept the following gift cards in American or Canadian currency: Steam, Apple, Steam.
How do I contact you?
We can be reached by live chat, email (support@drippedvault.com), or form submission through our website.
Do you accept PayPal?
We do not accept PayPal and will not in the future. We only major accept debit and credit card payments using our secured payment processors.
What is the warranty?
We cover accounts for 90 days after purchase. This gives you enough time to change the email to your own.
We only cover the following reasons:
Loss access to email/account
Incorrect details at delivery
Missing items/skins
*We do not provide a refund/warranty due to simply not liking the skins you get or not wanting the account anymore.
How does it work?
After purchase you will be sent a confirmation email. Within 1-12 hours you will receive an email contacting the account details. Alternatively if you're signed in while checking out, you can see the account details on your order page.